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API Reference

The Reached API provides a set of RESTful endpoints to manage your outbound calling workflow. All endpoints accept and return JSON.

Base URL

Authentication

All requests must include a valid API key in the Authorization header:

Learn more about authentication

See the full authentication guide for details on generating and managing API keys.

Available Resources

Leads

Create, list, get, and update leads in your workspace.

Campaigns

Access calling campaigns and add leads for parallel dialing.

Statistics

Get the same numbers as the Statistics page, with filters and breakdowns.

Call Logs

Retrieve call history with recordings, transcripts, and dispositions.

Webhooks

Subscribe to real-time event deliveries as an alternative to polling.

Workspaces

List workspaces and map workspace_id values from leads and call logs.

Dispositions

List all call dispositions including built-in and custom ones.

Tasks

Create and manage follow-up tasks linked to leads.

SMS

Retrieve SMS messages and conversations (sent and received).

Endpoint Summary

Leads

Campaigns

Statistics

Call Logs

Agents

Webhooks

Workspaces

Dispositions

Tasks

SMS